Many organizations spend tens of thousands even millions to conduct detailed Process documentation, only to have them catch dust. Nobody seems to utilize them. There are several reasons why process documentation ventures can fail or at the very least not provide the full extent of their extensive benefits. Here are five key reasons…
Five Key Reasons Process Documentation Initiatives fail to maintain value:
In order to avoid these challenges and to truly utilize process documentation; it is very important to setup a Process Governance group along with Process Documentation activities, so that ongoing Process- related operational maintenance can be carried out in a strategized and structured manner.
About the author:
Sandhya Bhat MSc, CSSMBB, CSSE has developed several new (under patent filing) and enhanced existing strategic methodologies to improve technology and human capital utilization, produce greater ROI on investments and streamline service delivery. She is an acclaimed author, speaker, a sought after thought leader and an avid world traveler.
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